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Privacy Policy

Data Protection Built on Trust and Respect

📄 Whats Doing Privacy Policy

Effective Date: 15 October 2025

Last Updated: 15 October 2025

Company: Whats Doing Pty Ltd (ABN: 69 641 021 909)

Contact: team@whatsdoingapp.com


1. Introduction

Whats Doing Pty Ltd (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use the Whats Doing mobile app (the “App”).

This policy complies with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our App, you agree to the practices described in this policy.

2. What We Collect

A. Personal Information

When you sign up or interact with our App, we may collect:

  • Email address
  • First and last name
  • Subscription preferences

This information helps us set up your account, personalise your experience, and provide relevant accessibility-related features.

B. Technical Information

We may collect technical details to ensure the App works correctly, such as:

  • Device type and operating system
  • App version used
  • Crash logs or errors (collected anonymously)

We do not collect or record any personal screen interactions, location history, or behavioural tracking.

3. Subscriptions & In-App Purchases

Our App offers optional subscriptions to unlock premium features.

All subscription payments are securely processed by:

  • Apple App Store (iOS)
  • Google Play Store (Android)
  • Stripe (future website purchases)

We do not store or process your payment information directly.

Users may manage or cancel subscriptions via their platform settings:

  • iOS: Apple ID subscription settings
  • Android: Google Play subscription settings

4. How We Use Your Data

We use your data to:

  • Create and manage your account
  • Deliver personalised accessibility content
  • Communicate updates or announcements
  • Provide customer support
  • Improve app stability and performance

We do not sell, rent, or share your personal data with advertisers.

5. Cookies & Tracking

We do not use cookies or analytics tracking in the mobile app. Any basic data collected (e.g., crash logs) is used only to improve functionality.

6. Data Storage & Security

Your information is stored securely using encryption and strict access controls. However, no system is 100% secure and you use the App at your own risk.

7. Data Retention

Your information is kept only as long as needed for:

  • Your account to remain active
  • Legal or business requirements
  • Delivering services

You may request account deletion at any time (see Section 8).

8. Your Rights

You may:

  • Access or update your information
  • Request account deletion
  • Opt out of non-essential emails
  • Contact us with privacy concerns

Email requests to: team@whatsdoingapp.com

9. Children’s Privacy

The App is not intended for children under 13. We do not knowingly collect their personal data.

10. International Users

Your data may be processed outside Australia (e.g., cloud servers) but always under Australian privacy standards.

11. Changes to This Policy

We may update this Privacy Policy. Significant updates will be communicated via the App or email.

12. Contact Us

Whats Doing Pty Ltd
Email: team@whatsdoingapp.com
Website: www.whatsdoingapp.com